Frequently Asked Questions
Straight answers on insurance, warranties, our team, service area, and the install process.
Do You Have Insurance?
Yes, we do! We are covered for up to $1 million per occurrence. So far we have a spotless record.
Do I Have To Be At Home During The Installation?
Yes, we need someone on site to let us in, ideally the person who placed the order. If you can't be there, let us know ahead of time with any access key or code.
Do You Accept Credit Cards?
Yes, credit card before your installation, and we also accept commercial checks and cash once the job is done.
Is My Personal Information Safe?
Yes, we use secured and private networks to keep your personal info safe.
Do You Provide Commercial Service?
Absolutely yes, Home Theater Houston provides commercial services regardless of business size. For more info, contact us directly at (281) 786-4222.
What Is The Price To Install My Custom Electronics?
Prices vary depending on the installation and equipment you need. Check our Services page to customize your installation package.
What Areas Do You Provide Service?
Mainly Houston and the surrounding areas, and we're expanding to provide full service all over Houston, TX.
Do You Have Professional Installers?
Absolutely, our engineers, designers, installers and sales staff have each completed 100+ training courses with certifications on custom electronics systems.
Are You An AV Gear Provider?
Yes, we're an authorized dealer for over 300 top brands, providing all the required AV gear with the latest tools, techniques and warranties.
What Type Of Service Do You Offer?
All audio-visual custom installation, TV, projector, screen and speaker installation, lighting control, motorized shades, universal remote control, wiring and pre-wiring, home automation, and whole-home audio-video.